S.T Locksmiths | Hastings Locksmith

What the advertised service covers

• Lockouts and emergency entry
• Non-destructive entry where the lock allows

Tell them this before they travel

1. Give the full postcode and say whether a child, an animal or anyone vulnerable is shut inside.
2. Say whether the door is only pulled shut or also locked, and what the door is made of.

What the advertised service covers

• uPVC and multipoint door locks
• Window locks, handles and hinges
• Door handles and hardware

Tell them this before they travel

1. Say whether the handle lifts when the door is open, and whether the key turns.
2. Photograph the whole door, the edge strip and any brand name on the lock.

What the advertised service covers

• Access control and entry systems

Tell them this before they travel

1. Describe the premises and the hardware, including any managed or controlled entry system.
2. Confirm who is authorised to approve the work and what invoice or job reference you need.

What the advertised service covers

• Key cutting and duplication

Tell them this before they travel

1. Say what the key is for and whether it is a restricted or registered pattern that needs authorisation.
2. Ask whether the key is cut on site or has to be ordered, and how many copies are included.

What the advertised service covers

• Safe opening, fitting or repair

Tell them this before they travel

1. Give the make, model and approximate age of the safe, and say whether it is locked open or closed.
2. Say whether you have the combination, the key or neither, and be ready to prove you own the safe.

What the advertised service covers

• Smart and digital locks
• Access control and entry systems

Tell them this before they travel

1. Name the product or system and say whether the door is uPVC, composite, timber or aluminium.
2. Ask what happens to the existing keys and what the fallback is when the battery or network fails.