Can help with
- Commercial
- Emergency entry
- Home locks
- Smart locks
- uPVC locks
Locksmith · based in Newport
City Locksmiths Gwent
Customers most often describe help with changing and fitting locks and uPVC and multipoint doors. The clearest pattern appears in 31 separate reviews.
What may help you decide
- Changing and fitting locks — mentioned in 31 separate reviews
- Repairs used instead of replacement — mentioned in 6 separate reviews
- Customers often say they arrived as agreed — mentioned in 14 separate reviews
Start with the problem
What do you need?
Choose a job to see what this business advertises, what customers repeatedly mention and what to say on the call.
Repair, replace or upgrade a household lock
Customers repeatedly mention changing and fitting locks. The clearest pattern appears in 31 separate reviews.
What customers repeatedly mention
- Customers repeatedly describe changing or fitting locks — mentioned in 31 reviews, latest 2026-06-01.
Tell them this before they travel
- Say why the lock is being changed: moving in, lost keys, damage or an upgrade.
- Ask them to compare repairing the existing lock with replacing it before you approve a change.
uPVC, composite or multipoint-door fault
Customers repeatedly mention uPVC and multipoint doors and repaired instead of replacing. The clearest pattern appears in 6 separate reviews.
What customers repeatedly mention
- Past customers often mention help with uPVC doors, composite doors or multipoint locks — mentioned in 4 reviews, latest 2026-08-05.
- Past customers often mention an accurate diagnosis, a repair or advice against unnecessary replacement — mentioned in 6 reviews, latest 2026-03-23.
Tell them this before they travel
- Say whether the handle lifts when the door is open, and whether the key turns.
- Photograph the whole door, the edge strip and any brand name on the lock.
Locked out of a home, flat or business
This business advertises locked out of a home, flat or business. Customer reviews do not contain enough repeated detail to show how often it handles this work.
What the advertised service covers
- Lockouts and emergency entry
Tell them this before they travel
- Give the full postcode and say whether a child, an animal or anyone vulnerable is shut inside.
- Say whether the door is only pulled shut or also locked, and what the door is made of.
Shop, office or managed property
This business advertises shop, office or managed property. Customer reviews do not contain enough repeated detail to show how often it handles this work.
What the advertised service covers
- Locks for shops, offices and commercial premises
- Access control and entry systems
- Master and restricted key systems
Tell them this before they travel
- Describe the premises and the hardware, including any managed or controlled entry system.
- Confirm who is authorised to approve the work and what invoice or job reference you need.
Smart, digital and keypad locks
This business advertises smart, digital and keypad locks. Customer reviews do not contain enough repeated detail to show how often it handles this work.
What the advertised service covers
- Smart and digital locks
- Access control and entry systems
Tell them this before they travel
- Name the product or system and say whether the door is uPVC, composite, timber or aluminium.
- Ask what happens to the existing keys and what the fallback is when the battery or network fails.
Current advertised prices
Price details and what to confirm
These are starting prices and policies published by the business — not LockScout estimates and not typical local prices.
No starting prices are published
The price policies opposite are advertised by the business; the amount itself is still yours to agree.
Who you are dealing with
Useful credentials, claims and limits
Business-provided statements are kept separate from customer observations. These are current business details, not a licence or an endorsement from this directory.
Policies to confirm on the call
- Insured for locksmith work.Checked 2026-08-26
- A 2 year warranty or guarantee is described; confirm which parts and labour it covers.Checked 2026-08-31
- DBS-checked staff for customer-facing work.Checked 2026-08-31
Customer experience
What customers consistently mention
Only points repeated by different customers appear here. Isolated comments stay out.
Jobs customers used them for
These are completed jobs repeatedly described by customers—not simply services advertised by the business.
Changing and fitting locks
31 reviewsCustomers repeatedly describe changing or fitting locks. 8 of these 31 reviews are from the latest two years available.
uPVC and multipoint doors
4 reviewsPast customers often mention help with uPVC doors, composite doors or multipoint locks. 3 of these 4 reviews are from the latest two years available.
How the work went
Arrival, diagnosis, entry method and workmanship can help you choose—not just the type of lock involved.
Repaired instead of replacing
6 reviewsPast customers often mention an accurate diagnosis, a repair or advice against unnecessary replacement. 3 of these 6 reviews are from the latest two years available.
Arrived when expected
14 reviewsPast customers often say the locksmith arrived within the time discussed. 6 of these 14 reviews are from the latest two years available.
Price, communication and follow-up
These recurring details describe how customers experienced the conversation before, during and after the job.
Explained the options
10 reviewsPast customers often mention the fault, the work or the available options being explained clearly. 3 of these 10 reviews are from the latest two years available.
Price agreed clearly
7 reviewsPast customers often describe a price agreed in advance, honoured or free from surprises. 2 of these 7 reviews are from the latest two years available.
Fair price
16 reviewsPast customers often describe the work as fairly priced or good value—not simply cheap. 4 of these 16 reviews are from the latest two years available.
Customer reviews available up to 2026-08-07. How these themes are selected. Past jobs do not guarantee the next one.
Coverage
Call with your postcode
Based in Newport · covering Bristol and Cardiff. An advertised service area does not establish today's availability or arrival time.
Contact
Call and confirm the job
Have the postcode, a short description of the door or lock and a useful photo ready. Ask for the complete price before attendance.
City Locksmiths Gwent
01633 560185Advertised hours
| Monday | Open 24 hours |
|---|---|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
More local options
Need another locksmith?
Compare a few other businesses that cover the same area and can help with similar jobs.
Other options covering Bristol
- Williams Locksmiths BristolBased in Bristol · Commercial and Emergency entry
- DB LocksmithsBased in Bristol · Commercial and Emergency entry
- South Gloucestershire locksmith & securityBased in Bristol · Commercial and Emergency entry
Other options covering Cardiff
- Tonys LocksmithBased in Cardiff · Commercial and Emergency entry
- City Locksmiths CardiffBased in Cardiff · Commercial and Emergency entry
- James Cardiff LocksmithBased in Cardiff · Emergency entry and Home locks
Ready to decide?
Use the fit, not only the rating
Customers most often describe help with changing and fitting locks and uPVC and multipoint doors. The clearest pattern appears in 31 separate reviews. Confirm the exact job, who attends, the complete price and a live arrival estimate before you book.
Used City Locksmiths Gwent?
Share a first-hand experience to help the next customer make a clearer decision.
Correction in progressA submitted update for this page is being assessed.
Sources, review rules and last update
Current service, price and credential details were checked on 25 September 2026. Only details that passed the site’s source checks appear on this page.
Customer experience: 399 written Google reviews checked, latest 2026-08-07; displayed rating checked 2026-08-31.
- https://citylocksmithsgwent.co.uk/residential
- https://citylocksmithsgwent.co.uk/commercial-locksmith-newport
- https://citylocksmithsgwent.co.uk/
- https://citylocksmithsgwent.co.uk/new-locks-newport
- https://citylocksmithsgwent.co.uk/about-us
- https://www.google.com/maps?cid=4785226430917772967
Customer themes appear only when separate written accounts repeat them. A single account is never promoted to a strength or a warning, and current first-party service scope takes priority over older customer history when the two disagree.
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