Leicestershire Locksmiths

What the advertised service covers

• Lockouts and emergency entry
• Non-destructive entry where the lock allows
• Emergency boarding and securing

Tell them this before they travel

1. Give the full postcode and say whether a child, an animal or anyone vulnerable is shut inside.
2. Say whether the door is only pulled shut or also locked, and what the door is made of.

What the advertised service covers

• uPVC and multipoint door locks
• Window locks, handles and hinges
• Door handles and hardware

Tell them this before they travel

1. Say whether the handle lifts when the door is open, and whether the key turns.
2. Photograph the whole door, the edge strip and any brand name on the lock.

What the advertised service covers

• Household lock fitting, repair and replacement
• Door handles and hardware
• Window locks, handles and hinges

Tell them this before they travel

1. Say why the lock is being changed: moving in, lost keys, damage or an upgrade.
2. Ask them to compare repairing the existing lock with replacing it before you approve a change.

What the advertised service covers

• Vehicle entry and replacement keys
• Ignition and immobiliser work
• Motorcycle keys

Tell them this before they travel

1. Have the registration, make, model and year ready, and say whether a working key still exists.
2. Give the exact location of the vehicle and be ready to show that you are entitled to open it.
3. Confirm the boundary first: the current service excludes lost or spare vehicle keys, key cutting and programming.

What the advertised service covers

• Locks for shops, offices and commercial premises
• Master and restricted key systems

Tell them this before they travel

1. Describe the premises and the hardware, including any managed or controlled entry system.
2. Confirm who is authorised to approve the work and what invoice or job reference you need.

What the advertised service covers

• Post-burglary repairs and securing
• Emergency boarding and securing
• Glazing work
• Door handles and hardware

Tell them this before they travel

1. Contact the emergency services first if anyone is unsafe or the property is still exposed.
2. Ask which work is a temporary make-safe and which is the permanent repair, and keep the itemised invoice.

What the advertised service covers

• Key cutting and duplication
• Master and restricted key systems

Tell them this before they travel

1. Say what the key is for and whether it is a restricted or registered pattern that needs authorisation.
2. Ask whether the key is cut on site or has to be ordered, and how many copies are included.

What the advertised service covers

• Smart and digital locks
• Alarm and CCTV systems

Tell them this before they travel

1. Name the product or system and say whether the door is uPVC, composite, timber or aluminium.
2. Ask what happens to the existing keys and what the fallback is when the battery or network fails.